The purpose of the System is to provide a way for you to submit information regarding issues of concern such as threats, bullying, abuse, or violence (“Submitted Information”) to school administrators through various means of communication, including email, telephone, text message, and an online portal. Submitted Information is collected, retained, and made available to your school or school district (your “School”).
This Policy describes how we, SafeSchools LLC (“SafeSchools”), handle information we learn about you through our System. If you have questions or wish to contact us about the Policy, direct inquiries to:
From time to time, we may use customer information in new ways. If our information practices change materially at some time in the future, we will post the changes to our website and revise our Policy accordingly. In addition, if we have collected personally-identifying information from you, we will notify you about the changes and get your consent before making use of your information in new ways.
WHAT INFORMATION DO WE COLLECT?
The information we collect varies depending upon your activities when visiting our site or when using the System.
We collect personally-identifying information you choose to provide to us on this site, including when you register on the site, fill out a form, or provide Submitted Information. Participation in these activities is completely voluntary. If you choose to participate, you can remain anonymous. For example, if we ask for your name, you do not need to give it to us.
In addition, we automatically gather certain other information and store it in log files. This information may include (as applicable) email addresses, telephone numbers, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, processor or device serial number, geolocation information, and clickstream data. We collect and store this information on an individual basis and in aggregate, or combined, form. We also collect user-specific and combined information on what pages you visit.
HOW DO WE USE THIS INFORMATION?
Your School will use and save your Submitted Information to decide how to address any issues raised in the Submitted Information, such as bullying.
SafeSchools will use the information it collects to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base. We also use this information to improve the content of the System, and to customize the content and layout of our pages. All of this is done with the intention of making the System more useful to visitors.
If you provide an email address, telephone number, or other means of contacting you, we may use that information to answer any questions you may ask through the System, and to provide tracking numbers so you can follow how your School handles any Submitted Information.
We will share your personal information with your School and trusted third parties who assist us in operating our website, conducting our business, or providing service to you, so long as these parties agree to keep the information confidential. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our safety, property, or rights, or the safety, property, or rights of others. Otherwise, we do not rent, sell, or transfer email addresses, telephone numbers or other personal information to any third parties.
In the future, SafeSchools or the System could be sold or transferred. If that happens, the information we have gathered may be one of the assets transferred.
HOW LONG DO WE KEEP YOUR INFORMATION?
For all matters that are closed or resolved by your School during the school year in which your personally-identifying information was collected, we will keep your personally-identifying information until the end of that school year. For any matters that are not closed or resolved by your School during the school year in which the personally-identifying information was collected, we will keep your personally-identifying information for 6 months beyond the end of the school year. Your School may retain personally-identifying information you submit for its records for as long as its own data policy permits.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. If you reject cookies, you may still use our System, but your ability to use some areas of our site will be limited.
We use session cookies to make it easier for you to navigate our site. These cookies record session information, such as which web pages a user has visited, and to track user activity on the site. We also use session cookies to store any passwords used on the site (such as your user account password), so you don’t have to enter it more than once per session. Session cookies expire when you close your browser.
We may use persistent cookies to track and save your preferences for future visits to the site. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your browser’s “help” file.
CALIFORNIA PRIVACY RIGHTS
Pursuant to California Civil Code Section 1798.83, users who are California residents can request certain information about the sharing of their own personal information with third parties for direct marketing purposes during the past year. The information which you have a right to receive includes the categories of personal information disclosed by SafeSchools for direct marketing purposes during the preceding calendar year and the names of the companies that received such information. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.
California residents can request this disclosure by sending a request to SafeSchools using the contact information provided above. Please provide sufficient information to allow us to identify you in our records.
SPECIAL RULES FOR CHILDREN UNDER 13
Children under the age of 13 are not permitted to use or submit personal information to the System. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of thirteen, we will delete that personal information immediately.
FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA)
Schools and School employees must use the System in compliance with FERPA. We encourage School employees to refrain from recording personally identifiable information in the System, and to gain consent if they choose to do otherwise as required under FERPA.
If you are an account holder or School employee and you email us at the address above, we will let you know what personally-identifying information (e.g., name, address, phone number) we have about you. If you are an account holder or School employee, you can also have any inaccuracies in that information fixed. If you are an account holder, you can log into your account and make changes to your profile. You can also email us at the address above. If you email us, please provide sufficient information to allow us to identify you in our records.
We can ask you for information to verify your identity before we disclose or correct any information. If we ask for verification, the information you provide to verify your identity will be used only for that purpose, and this information will be destroyed when the process is complete.
The security of your personal information is important to us. We follow industry standards to protect the personal information we collect and save. Remember that nothing online is 100% secure. While we use standard methods to protect your personal information, we cannot guarantee its absolute security.
If you believe that this site and System are not following this stated information policy, you may contact us at the postal address or email address provided above.